In this blog post, we’ll guide you through the simple and effective process of resetting your Sonos Arc. Whether you’re troubleshooting issues or preparing to sell your device, knowing how to reset your Sonos Arc can be a valuable skill.
Steps to Reset Sonos Arc
It’s important to note that resetting your Sonos Arc will erase all settings and data, so you’ll need to set it up again from scratch. This includes re-adding your music services and configuring your room settings.
Resetting your Sonos Arc can help resolve issues such as connectivity problems, software bugs, and other performance issues. If you’re having trouble with your Sonos Arc, one of the first things you should try is resetting it.
1. Unplug the Device
2. Press and hold the Join button (or Play/Pause or Mute button) while reconnecting the power cord.
3. Continue holding the button until the light on the Sonos Arc begins to flash amber and white.
4. Once the process is finished and the product is ready for setup, you’ll notice the green light flash
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If you need help adding your product back to your system, see the article “Add a new product to an existing Sonos system” on the Sonos website.
Reset Sonos Arc: Troubleshooting Issues
Resetting your Sonos Arc is usually a straightforward process, but sometimes, you may encounter issues that require troubleshooting.
One of the most common issues when resetting the Sonos Arc is that it fails to reset to its factory settings. If you encounter this issue, the first thing you should do is to ensure that you are following the correct reset process.
If you are following the correct reset process, but your Sonos Arc still fails to reset, you may need to try a few troubleshooting steps. Firstly, ensure that your Sonos Arc is connected to a stable Wi-Fi network. Sometimes, network connectivity issues can cause the reset process to fail. If your Sonos Arc is connected to a stable Wi-Fi network, try resetting it again.
If your Sonos Arc still fails to reset, you may need to perform a power cycle. To perform a power cycle, unplug your Sonos Arc from the power source, wait for a few seconds, and then plug it back in. This can sometimes fix any issues that are preventing the reset process from completing.
In some cases, you may need to contact Sonos customer support for further assistance. They can guide you through the troubleshooting process and help you resolve any issues that are preventing your Sonos Arc from resetting.
FAQ
Why won’t my Sonos arc connect to Wi-Fi?
There could be several reasons why a Sonos Arc won’t connect to Wi-Fi, such as a new router or Wi-Fi password, network issues, or a faulty device. Troubleshooting steps include resetting the device, checking network settings, and contacting Sonos support for assistance.
What is the best position for Sonos Arc?
The ideal position for the Sonos Arc is alongside the home theater setup, with at least 4 inches of distance between the device and the TV to prevent lag. The Arc’s upward firing drivers reflect audio off the ceiling, so the ideal distance from the seating position for height channels is 5-8 feet.
How far should Sonos Arc be from TV?
The Sonos Arc should be kept at least 4 inches (102 mm) away from the TV to avoid any obstruction to the upward firing speakers. If the TV is blocking the speakers, a distance of 5.5 inches below the TV and all around is recommended.
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